Altegra provides you with more than just software-we provide a complete solution. We offer a combination of software, services, data collection hardware, and our own expertise.
Altegra provides a full range of system deployment and support services:
- Product demonstrations and need assessment
- Project planning assistance
- On-site and remote installation
- Systems integration
- Product customization
- On-line training
- On-site training
- Technical support by phone, e-mail, and via remote connection
- Remote system maintenance and troubleshooting
- Installation of updates and new version releases
Should a problem arise, our support staff works to resolve the problem effectively, attentively, and respectfully.