Services

 

Services

Altegra provides you with more than just software-we provide a complete solution. We offer a combination of software, services, data collection hardware, and our own expertise.

Altegra provides a full range of system deployment and support services:

  • Product demonstrations and need assessment
  • Project planning assistance
  • On-site and remote installation
  • Systems integration
  • Product customization
  • On-line training
  • On-site training
  • Technical support by phone, e-mail, and via remote connection
  • Remote system maintenance and troubleshooting
  • Installation of updates and new version releases

Should a problem arise, our support staff works to resolve the problem effectively, attentively, and respectfully.