Services

Altegra provides you with more than just software-we provide a complete solution. We offer a combination of software, services, data collection hardware, and our own expertise.

Altegra provides a full range of system deployment and support services:

• On-site product demonstrations and need assessment
• Project planning advice
• System integration
• Customization
• On-site and remote installation
• On-site training (1st, 2nd or 3rd shift)
• On-line training
• 24 x 7 technical support (phone, e-mail)
• Remote system maintenance and troubleshooting
• Update installation
• PC/networking hardware selection and sourcing assistance

Should a problem arise, we work to resolve the problem effectively, attentively, and respectfully.